For customers with more than 1,000 lines, our online portal provides information on network outages and impairments including:
Unplanned Outages
- Market Events (50+ Sites)
- Coverage Events (Zip Code Level LTE Coverage Availability)
- Portal & email notifications
Planned Maintenance
- Market Level (50+ Sites)
- 24 Hour Advanced Notice
- Urgent (<24 Hours)
- Email notifications
Impacted area event maps provide an overview of affected services. Subscribed customers will also receive e-mail notification of the incident or event.
Sample Market Event notification
Sample Coverage Event notification
